Privacy Policy

Last Updated: January 31 2025

Barrie First Aid and CPR Training Inc. ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our customers, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.

1. Information We Collect

We collect personal information in the following ways:

a) Information You Provide to Us

  • When you register for a course, we collect your name, email address, phone number, billing address, and payment details.

  • If you contact us via email, phone, or our website, we may collect your contact details and any additional information you provide.

b) Automatically Collected Information

  • When you visit our website, we may collect IP addresses, browser type, operating system, and browsing activity through cookies or analytics tools.

c) Payment Information

  • Payments are securely processed through third-party payment processors (e.g., Stripe, Square). We do not store your full credit card details.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process registrations for first aid and CPR courses.

  • To communicate with you about course updates, confirmations, or cancellations.

  • To issue certificates upon successful course completion.

  • To improve our website and services through analytics.

  • To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent personal information. However, we may share data in the following cases:

  • With service providers who assist in delivering our courses and processing payments.

  • When required by law, such as responding to legal requests or enforcing our policies.

4. How We Protect Your Information

We implement security measures to protect your personal information, including encryption, access controls, and secure payment processing. However, no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

  • You may request access to, correction, or deletion of your personal data by contacting us.

  • You can opt-out of marketing emails at any time by clicking the "unsubscribe" link.

  • You can disable cookies in your browser settings.

6. Retention of Information

We retain personal information only as long as necessary for the purposes outlined in this policy, including compliance with legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Barrie First Aid and CPR Training Inc.
📍 Address: 4 Alliance Blvd, Unit 7, Barrie, Ontario
📧 Email: info@barriefirstaidtraining.com